Support

Help & FAQs

Practical answers to the most common questions about Active Calm Co. products.

Made in Australia
Vegan & Cruelty Free
33% Magnesium Chloride
No Synthetic Fillers
Australian Owned

Frequently asked

Questions, answered

Everything you might want to know before, during, or after your first order. Can't find what you need? Get in touch.

How does topical magnesium work?

Magnesium absorbs directly through the skin into local tissue, bypassing the digestive tract. The active ingredient (magnesium chloride) is rapidly taken up by muscles and circulation in the area you apply it to.

How quickly will I notice a difference?

Most people feel the absorption within 60 seconds. Cumulative effects on sleep, muscle recovery and nervous system regulation build over the first 2-3 weeks of consistent daily use.

Is it safe to use every day?

Yes. Topical magnesium is designed for daily use. Apply morning, evening or both depending on your ritual.

Will I tingle or itch?

A light tingle on first use is normal - it means your skin is absorbing the magnesium. It usually fades after 2-3 applications as your body adjusts.

Can I use it during pregnancy or breastfeeding?

Topical magnesium is generally considered safe during pregnancy and breastfeeding. We recommend checking with your GP or midwife before adding anything new to your routine.

Are your products vegan and cruelty-free?

Yes. Every Active Calm Co. product is vegan and never tested on animals. No animal-derived ingredients in any of our formulations.

Where are your products made?

Formulated and bottled in Australia. Our magnesium chloride is sourced from a single named deposit (Tibetan Plateau) for purity and consistency.

What's the difference between the Spritz, Cream and Bath Salts?

Spritz absorbs in under 60 seconds — best for on-the-go and daily use. Cream is a slower, richer format for deeper muscle issues and targeted recovery. Bath Salts deliver magnesium across every major muscle group in one ritual — best for full-body recovery or weekly wind-downs. Most people end up using all three for different moments.

How long does each product last?

Depends on the format. The 300ml Spritz lasts roughly 8-10 weeks at daily use. The 100g Cream lasts 4-6 weeks at daily use on a specific area. The Bath Salts deliver 6-8 baths per pack.

Do you ship internationally?

We ship Australia-wide as standard. International shipping is available - rates and timing shown at checkout.

What's your shipping and returns policy?

Free Australia-wide shipping on orders over $139.95. We accept returns only for damaged goods or unopened, unused products. Contact us at info@activecalmco.com.au within 14 days of delivery. See our shipping<\/a> and returns<\/a> pages for full detail.<\/p>

I'm new to magnesium — where should I start?

Take our Find My Ritual quiz — it routes you to the format and moment that fits your day. Most people start with the Spritz or the Bath Salts depending on whether they want a daily reset or a weekly soak.