Shipping policy

Shipping Policy

We ship with Australia Post – reliable, trackable and well-known for getting your parcel where it needs to be. Every order comes with a tracking number so you can follow its journey from us to your doorstep.

Delivery & Handling

We pack and ship every business day to get your items to you as quickly as possible.

We dispatch your order via Australia Post Standard Parcel Post from Melbourne. Please allow 7 to 10 business days for delivery.

Australia Standard Delivery:

Standard Delivery via Australia Post Parcel Post is $10 for all orders.

We dispatch your order via Australia Post Standard Parcel Post from Melbourne. Please allow 7 to 10 business days for delivery.

Lost or delayed parcels:

If your tracking information has stalled or your order is taking longer than expected, we recommend contacting Australia Post directly on 13 POST. They can start an investigation and usually respond within five business days. Once you hear back, let us know and we’ll help you from there.

Contact Us

If you have any questions about your order, our products or consultations, we are here to help.

info@activecalmco.com.au